Subprocessors, current as of June 21, 2026.
The current subprocessor list for JustineAI™. Each subprocessor is bound by a written agreement with data-protection commitments at least as protective as our agreement with the customer. The materiality column indicates whether the subprocessor is core to the service (cannot be removed), conditional (active under specific commercial paths), or optional (active only when the customer authorises the relevant integration).
Material changes to this list are communicated to customers in advance per the DPA notification mechanism, with sufficient time for the customer to raise concerns before the change takes effect. The page is the authoritative current state.
| Subprocessor | Service | Data category | Region | Materiality |
|---|---|---|---|---|
| Microsoft Azure | Compute, storage, identity, monitoring, AI inference | All categories (matter, account, audit) | US (East US 2) | Core |
| Microsoft 365 (Graph API) | Marketing-site contact-form lead-notification email delivery | Marketing contact-form data only — no matter or client data | US Microsoft 365 region | Optional |
| Azure Communication Services | Outbound SMS for case communications; email transport fallback | Phone numbers, SMS message content, email content | US | Optional |
| ElevenLabs | Conversational AI phone intake (optional) | Phone call audio, transcripts, caller information | US | Optional |
| CourtListener (Free Law Project) | Public legal-research corpus for citation verification | Public citation strings only — no matter content | US | Core |
| Stripe | Self-serve subscription billing (per-seat plans) | Payment-method tokens, billing-contact information | US | Conditional |
| Telnyx | Telephony for outbound intake calls (when used) | Phone numbers, call metadata | US | Optional |
| HubSpot | CRM for marketing-site contact-form lead capture and sales follow-up | Marketing contact data (name, work email, firm, role, state, practice area, firm size, inquiry message) — no matter or client data | US | Optional |
| Microsoft Clarity | First-party marketing-site analytics (consent-gated) | Site usage signals and PII-masked session replays — no matter or client data | US | Optional |
What is not on this list. The legal reasoner inside Eve-Legal F5/reasoner is hosted by MindHYVE.ai, Inc. — it is not a third-party subprocessor. The Eve-Genesis (Law Edition) training corpus is operated by MindHYVE.ai, Inc. — not a third party. Frontier-model providers used inside the compositional fabric are subject to contractual terms that prohibit retention or training on inference content; they are listed as part of the Microsoft Azure subprocessor entry (Azure OpenAI and Azure AI Foundry provide the routing).
For procurement. The current DPA template enumerates each subprocessor individually with the data-protection commitments attached. Contact dpo@mindhyve.ai to request the current DPA.